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Testimonials

Kennedy Vision Health Center – Plymouth

Kennedy Vision, Plymouth has such an amazing staff! I had such a wonderful experience on my first visit to Kennedy Vision last week. Matthew provides TOP NOTCH customer service, he was very patient in answering all of my questions regarding my first visit and is such a fine representation as an amazing positive employee of Kennedy Vision. It is clear Matthew is someone who truly loves his job. Gracie was fun to talk to when she checked me in and Jen was very patient with me when choosing frames for my new glasses. Dr Eder is incredibly knowledgeable and answered all my concerns regarding my aging eyes. I left there with such a positive feeling and look forward to seeing this staff again.

Ms. Jae

I needed my glasses repaired and sun glasses adjusted, after seeing two different opticians who said the sunglasses couldn’t be adjusted because of their style and the repair to my glasses not being done properly and the staff member scratched the lens while trying, I found Melody. What a god send. Not only did she adjust my sunglasses (that the other two said couldn’t) she sent my glasses back to the manufacturer and had my lenses completely replaced at no charge.

She is knowledgeable in all aspects of style and repair of the glasses. I will now only have her work on my glasses and if she’s not there I’ll come back. If anyone is thinking about going to Kennedy vision in Plymouth you can’t go wrong asking for “Mel” to help you pick out, and/or have your repairs done by her. She rocks!!!😊

Sheila D.

I used to live near Plymouth and 10 years ago and was an extremely happy customer with Kennedy Vision and Dr. Traverse. Since then, i moved out of state. I was traveling to Minneapolis for work and had a significant eye emergency and called into Kennedy. Their team got me in immediately to see Dr. Traverse and they helped with an immediate diagnosis and treatment plan. Dr. Traverse picked up from where we left off “just like it was yesterday”. He and his staff were on top of my medical background and from a personal standpoint it felt like the 10 year hiatus never occurred.

I was so pleased by their service and it was a blessing that they were able to help me. Thank you!

Paul O.

Everyone at this eye clinic is a cut above and truly empathize with you. I was in a whiplash car accident where my eyes were affected. Dr. Moore is the best eye doctor I have ever met and you’d be lucky to have her on your side. Eye specialist, Ashley and Lilly really make a difference. They helped me make a decision on what fits my face the best and got me the glasses that would make me feel better and improve my life. Since coming to Kennedy vision clinic I have been able to slowly introduce the outside world into my life again, which has in turn improved my quality of life. Kennedy visit definitely lives by their mission statement to improve life’s through vision.

Blake B.

Quick and easy to get an appointment setup as a new patient. Upon entering everyone was very nice and full of energy. Dr. Moore was great and informative too.

Austin H.

I had a great experience at Kennedy! Both the doctor/eye technician and also in optical. Would highly recommend this place!

Greta H.

Brittany went above and beyond customer service to make sure she helped me, and saved me hundreds, when I was prepared to spend money on new frames. Was really impressed with her! Especially, as I said, she spent her own time, and work doing this, and I didn’t even know this was an option. Thank you Kennedy!

Johnny T.

Staff is phenomenal!!! We had late appointments and the folks helping us pick out frames were so patient, meticulous and stayed late for us, even when I made a change to what I wanted at the very end. Will never go anywhere else but Kennedy.

Ande S.

From the moment I entered the doors, to the the time I left, the staff on all levels, receptionist, technician, optometrist, and sales person, were all very friendly, informative and helpful. At great experience, I highly recommend them!

Ben M.

The people there are great, they take their time and understand where you’re coming from. If you have problems with your eyes they are willing to work with you. Also I am not an easy person to get along with sometimes and they had superb patience and were willing to work with me.

Dan D.

I have been going here for a few years. I always have a great experience. Nice doctors and staff and the front desk people are always so helpful when I need to order new contacts or glasses!

Kelly G.
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Kennedy Vision Health Center – Otsego

Lilly the optician was very helpful when I asked about contact lenses and getting new lenses for my glasses. I use to work in this field and she was incredibly honest, helpful, polite and patient!

Check her out, I grilled her about prices online and she was very transparent.

The only room for improvement I would say as she did have her own business card, it would be wonderful if every optician had a few of their own cards so they could be referred out to friends and family!

Cheers!

Cristian M.

Kennedy Vision Center in Otsego is great! From the front all the way to the back they are super kind. While I waited for my appointment I was able to look at glasses beforehand to get an idea of what I might like. Check-in and Check-out with Jessica Collins was a seamless process. Dr. Jesse Rossow is very nice and professional! Answered all my questions and explained everything to me. Highly recommend!

Skylar H.

My daughter had her eye exam yesterday with Dr. Moore which was great but I wanted to compliment Landon who helped her with her first contact fitting. He was nothing short of AMAZING! Super patient and kind and she walked out with contacts in that she did herself. He truly could not have been more kind and helpful and she is ecstatic to be wearing contacts now!

Mandy W.

We’ve been going to Kennedy Vision for many years. Once again I’ve been impressed with the staff. Dr. Moore and her technician were wonderful. They made my daughters first eye exam a breeze and the optical team took such good care of us. Picked out perfect frames for my daughter, ordered my son replacement lenses and helped keep my daughter (age 3) busy with paper and a stamp. My son has grown up seeing Dr. Traverse but felt very comfortable seeing Dr. Moore! Thank you everyone for being so great with my kids and our family!

Morgan B.

I’ve really enjoyed being a customer of Kennedy Vision for years. The staff is always really knowledgeable, well trained, and professional. Couldn’t be happier with Dr Jessie who is a really good guy!

Chris H.

I got my Maui Jim prescription sunglasses from Kennedy Vision Center. My vision was so clear and enhanced with those lenses, that I almost believed I could walk again! Kim and the rest of the staff were excellent!

JG Y.

I had a great experience at Kennedy Vision. I never had my eyes checked before and was very nervous. Katie Nelson was amazing and was so knowledgeable about all the tests being administered. She really helped calm me and made the visit so enjoyable. You have a real gem with Katie! Thanks everyone!

Kim W.

Friendly staff from the front door experience to the eye glasses staff. Dr Eder takes the time with patients, very thorough and I felt like he really listened to what I had to say. Would highly recommend. Bought my eye glasses there too. Good variety and prices.

Sandy S.
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Plymouth
Otsego
City Center